Independent Science Fiction and Speculative Culture Newspaper
Alienaward PressBuenos Aires · Independently edited · Weekly columns and dispatches
Most of what reaches the Support Desk is a question about how the paper works, not a problem with it. These are the ones that come up most often, answered plainly.
Three things, and they go to different places. A question about the weekly selection is an editorial enquiry about our columns, interviews, and dispatches. A review pitch is a proposal to write criticism for us. A correction is a note about something we got wrong or phrased badly. Anything else — a manuscript, a request for coverage, a query about advertising — is outside what the desk handles.
Write the subject line so an editor can sort it without opening it: the kind of message first, then the specific piece or page. For a pitch, say which book, film, or scene you want to write about and why it belongs in the paper now. For a correction, name the article and quote the sentence you are flagging. Contributors read these by hand, so a short, specific note moves faster than a long one.
The only form on the site lives on the contact page, and it leads to a page confirming technical receipt — nothing more. There are no reader accounts or live comment threads. The letters section is edited by contributors rather than algorithms, so what appears there reflects editorial selection. We do not promise email confirmation, tracking, or a set response time, and a submission is not a commission until an editor says so.
Still unsure where your question belongs? The policy page covers how we handle what readers send us.
The Support Desk exists to route reader mail to the right place inside Alienaward Press. It does not open accounts, publish comments, or confirm that a letter has been read. Below are the working definitions we use when someone writes in, so expectations match what actually happens on our side.
A correction is a factual claim about something we published: a name, a date, a translation choice, a misattributed quote. Send it to the editor with the article title and the specific line. We check it against our source notes and print a correction in the next letters page when it holds. We do not reply to every correction individually, and we do not run a live thread under the piece.
A pitch is a short description of a review, essay, or dispatch you want to write, plus a note on why it belongs in the paper now. Contributors read pitches by hand. A pitch is not a commission, and sending one does not create a deadline, an editorial commitment, or a place in an upcoming issue. If it fits, an editor writes back; if it does not, silence is the answer, not a rejection letter.
The digest is a weekly email roundup of columns, interviews, and convention dispatches. Subscribing adds you to that list and nothing else. It is not a membership, it does not unlock archive material, and it does not track what you read. Unsubscribing works from any issue, without a reason required.
The letters section is edited by contributors, not by an algorithm, so a published response reflects editorial selection rather than volume of mail. The only form on this site lives on the contact page, and it leads to a thanks page that confirms the handler received the submission. That confirmation is technical. It does not mean your message reached an inbox, that a reply is scheduled, or that anything was reserved or ordered.
Most of what reaches this desk falls into three piles: a review pitch, a correction, or a question about the weekly reading selection. None of it goes through an account or a comment thread. Pick the channel that matches what you are sending, and it lands with the editors who handle that pile.
Send a short outline of the book, film, or game book you want to write about, plus two or three lines on why it belongs in the paper. We read pitches by hand and reply when editorial space becomes available.
support@alienaward.comIf a translation note, a date, or a name is wrong, write to the editor with the piece and the paragraph. Corrections are logged and published in the letters section when they change the reading.
support@alienaward.comFor anything else about coverage, the archive, or the weekly reading selection, call or write during the working week. The address below is our mailing address for correspondence.
Av. Corrientes 1386, C1043 Buenos Aires, Argentina